RETURN / REFUND POLICY

RETURN / REFUND POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at Support@zumourda.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement.

EXCEPTIONS    

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Support@zumourda.com